Terms of Use

Last updated: June 6, 2026

1. Introduction

Welcome to HookTide ("we," "our," or "us"). These Terms of Use ("Terms") govern your access to and use of our website, services, and platform (collectively, the "Service"). By accessing or using HookTide, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our Service. We may update these Terms from time to time, and your continued use of the Service after such changes constitutes acceptance of the updated Terms.

2. Acceptance of Terms

By creating an account, accessing, or using HookTide, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

3. Description of Service

HookTide is a social media analytics and insights platform that helps content creators track, analyze, and optimize their performance across multiple social media platforms. Our Service includes:

  • Unified analytics dashboard for multiple social media platforms
  • AI-powered insights and recommendations
  • Content performance tracking and analysis
  • Weekly briefings and action plans
  • Competitor analysis tools
  • Content idea generation

4. Account Registration

To use certain features of HookTide, you must register for an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

You are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account.

5. User Conduct

You agree not to use the Service to:

  • Violate any applicable laws, regulations, or third-party rights
  • Transmit any harmful, offensive, or illegal content
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Interfere with or disrupt the Service or servers connected to the Service
  • Use automated systems (bots, scrapers) to access the Service without permission
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Resell, redistribute, or sublicense access to the Service
  • Use the Service to compete with HookTide or build a similar service

6. Third-Party Platform Connections

HookTide integrates with third-party social media platforms (e.g., X, LinkedIn). By connecting your accounts, you:

  • Grant HookTide permission to access and retrieve data from your connected accounts
  • Understand that your use of third-party platforms is also governed by their respective terms of service
  • Agree that HookTide is not responsible for the availability, accuracy, or content of third-party platforms
  • Acknowledge that third-party platforms may change their APIs or restrict access at any time

7. Intellectual Property

The Service, including all content, features, functionality, and software, is owned by HookTide (Webika Ltd) and is protected by international copyright, trademark, and other intellectual property laws.

You retain ownership of any content you submit, post, or display through the Service. By using HookTide, you grant us a limited, non-exclusive, royalty-free license to use, store, and process your content solely for the purpose of providing and improving the Service.

You may not copy, modify, distribute, sell, or lease any part of the Service without our prior written consent.

8. Subscription and Payment

HookTide offers various subscription plans. By subscribing, you agree to:

  • Pay all fees associated with your selected plan
  • Pay fees in advance on a recurring basis (monthly or annually)
  • Understand that subscription fees are non-refundable except as required by law
  • Accept that we may change our pricing with 30 days' notice
  • Authorize automatic renewal of your subscription unless cancelled

You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period.

9. Free Trial

We may offer a free trial period for new users. During the trial:

  • You have access to certain features of the Service
  • Your trial will automatically convert to a paid subscription unless cancelled before the trial ends
  • We reserve the right to modify or discontinue the trial offer at any time
  • Only one trial per user is permitted

10. Data and Privacy

Your privacy is important to us. Our collection and use of your data is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using HookTide, you consent to the collection and use of your information as described in our Privacy Policy.

We implement industry-standard security measures to protect your data, but we cannot guarantee absolute security. You are responsible for maintaining the security of your account credentials.

11. Service Availability

We strive to provide reliable service, but we do not guarantee that the Service will be available at all times or free from errors. We may:

  • Perform scheduled maintenance that may temporarily interrupt service
  • Experience technical difficulties beyond our control
  • Modify, suspend, or discontinue features or the entire Service

We are not liable for any loss or damage resulting from Service unavailability or interruptions.

12. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that the Service will meet your requirements, be uninterrupted, secure, or error-free, or that defects will be corrected.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HOOKTIDE (WEBIKA LTD) SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

Our total liability for any claims arising from or related to the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

14. Indemnification

You agree to indemnify, defend, and hold harmless HookTide (Webika Ltd), its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.

15. Termination

We may suspend or terminate your account and access to the Service at any time, with or without notice, for any reason, including:

  • Violation of these Terms
  • Non-payment of subscription fees
  • Fraudulent or illegal activity
  • Extended periods of account inactivity

You may terminate your account at any time by contacting us or through your account settings. Upon termination, your right to use the Service will immediately cease, and we may delete your account and data.

16. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the modified Terms.

17. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Webika Ltd is incorporated, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be resolved in the courts of that jurisdiction.

18. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

19. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and HookTide regarding the Service and supersede all prior agreements and understandings.

20. Contact Us

If you have any questions about these Terms, please contact us:

HookTide (Webika Ltd)
Email: Contact Us
Website: hooktide.io

Questions About Our Terms?

If you have any questions or concerns about these Terms of Use, we're here to help.

Contact UsBack to Home